Your scanner comes with a 1 Year Manufacturers Warranty. Any warranty claims are directed to the manufacturer.
Devices must be returned in original or comparable packaging, and customers are responsible for shipping the unit to the repair facility. Return shipping of the repaired or replacement unit is covered. Please allow 7-10 business days for processing.
For peace of mind, upgrade to a Superior Advanced Unit Exchange (AUE) Warranty. With the AUE program, our goal is to get a replacement scanner into your hands as fast as possible, limiting any service interruption. The warranty process is quick and smooth making any claims stress free.
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Replacement Unit - If you encounter a hardware issue, report it to the bank immediately. A replacement scanner will be shipped to replace the defective unit. The replacement unit is yours to keep.
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Return the Defective Unit - Place the defective unit in the replacement scanner box. Use the prepaid shipping label and drop it off at any UPS site.
Upgrade your Warranty! For additional piece of mind, 1, 2, and 3 year warranties are available.
